Privacy Policy

Last updated: 1 April 2024

This Privacy Policy explains how RD Tech Enterprise ("RD Tech Innovation", "we", "us", "our") handles information you provide when you use our website at rdtechinnovation.com. We have written this in plain language. If any section is unclear, please contact us directly.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions: your name, company name, phone or WhatsApp number, email address, and the message you write
• Inquiry type: the type of inquiry you select (Digital Audit, Project Discussion, IBFS Demo, or General Inquiry)
• Direct contact: information you share when you email us, call us, or message us on WhatsApp

We also collect non-personal technical data through Google Analytics 4. This includes pages visited, time spent on pages, approximate geographic location (country and city level), device type, browser type, and session data. This information is aggregated and does not personally identify you.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or message
• Understand your business situation before our first conversation
• Connect you with the right person on our team
• Follow up on ongoing discussions or project work
• Understand how visitors find and use our website, and improve it accordingly

We do not use your information for unsolicited marketing.

3. Data Retention

We retain inquiry records for a reasonable period to support our business relationship and operational records. If you would like your information deleted or corrected, you can contact us at vivek.panchal@rdtechenterprises.com and we will act on your request.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Internal team members who handle your inquiry or project
• Netlify (hosting and deployment) and Google (Google Analytics 4) — these providers process data only as necessary to perform their services. Each has its own privacy policy.

We do not share your information with third parties for their own marketing purposes.

5. Third-Party Services

This website uses the following third-party services:

• Netlify — hosting and deployment infrastructure. Netlify operates its own infrastructure and has its own privacy policy governing that processing.
• Google Analytics 4(operated by Google Ireland Limited) — website usage analytics. Google Analytics collects aggregated, non-personal data such as pages visited, session duration, device type, browser, and approximate location. Data is processed in accordance with Google's privacy policy and may be transferred to Google's servers. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

We do not use third-party advertising networks or sell visitor data to any party.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent to processing where we rely on consent
• Lodge a complaint with a relevant data protection authority if you believe your data has been mishandled

To exercise any of these rights, contact us at vivek.panchal@rdtechenterprises.com. We aim to respond to requests within a reasonable time.

7. Data Security

We take reasonable steps to protect the information you submit to us. However, no data transmission over the internet or electronic storage system is completely secure. We encourage you to be careful about the information you share through any online channel.

8. Children's Privacy

This website is intended for business use and is not directed at children. We do not knowingly collect personal information from anyone under the age of 18.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this page periodically if you have concerns about your data.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: